Privacy Policy

Last Updated: May 13, 2026

Elegance Lifestyle Academy respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Elegance Lifestyle Academy collects, uses, stores, and protects personal information when you visit our website, purchase a product, enroll in a course or program, submit a form, join an email list, book coaching services, or interact with our content, products, and services.

By using this website or providing personal information to Elegance Lifestyle Academy, you agree to the terms of this Privacy Policy.

1. Who We Are

Elegance Lifestyle Academy provides digital courses, workbooks, coaching services, educational resources, and personal development content related to self-leadership, emotional intelligence, confidence, communication, identity, habits, and intentional living.

For privacy-related questions, you may contact:

Elegance Lifestyle Academy
Email: [email protected]
Website: Elegance Lifestyle Academy

2. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • name
  • email address
  • billing information
  • payment-related information
  • phone number, if provided
  • account login details
  • course or product enrollment information
  • coaching inquiry information
  • form responses
  • survey responses
  • email preferences
  • messages, comments, or communications you send to us

We may also collect limited technical information automatically when you use our website, including:

  • IP address
  • browser type
  • device type
  • pages visited
  • time spent on pages
  • referral source
  • general location data
  • cookie and tracking information

3. How We Collect Information

We may collect personal information when you:

  • visit our website
  • purchase a digital product, course, workbook, program, or coaching service
  • create an account
  • complete checkout
  • submit a contact form
  • join an email list
  • download a free resource
  • register for a webinar, masterclass, or event
  • book a coaching call
  • comment inside a course, community, or lesson area
  • respond to surveys or forms
  • communicate with us by email or other methods

4. How We Use Your Information

Elegance Lifestyle Academy may use personal information to:

  • provide access to purchased products, programs, courses, coaching services, and digital resources
  • process payments and transactions
  • send purchase confirmations, receipts, login information, and course access details
  • deliver free resources, newsletters, email sequences, updates, and promotional content
  • respond to inquiries, questions, and support requests
  • manage customer accounts and course access
  • provide coaching-related communication
  • improve our website, products, services, and customer experience
  • personalize your experience with our content and offers
  • analyze website performance and marketing effectiveness
  • protect our business, website, products, and users
  • comply with legal, tax, accounting, and regulatory obligations

5. Consent

By providing personal information to Elegance Lifestyle Academy, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

In Canada, PIPEDA sets rules for how private-sector organizations collect, use, and disclose personal information during commercial activities. It is built around fair information principles, including accountability, consent, limiting collection, safeguards, openness, access, and challenging compliance.  

You may withdraw consent where permitted by law, subject to any legal or contractual restrictions. For example, you may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

6. Email Marketing

If you subscribe to our email list, download a free resource, register for a webinar or event, or purchase a product, we may send you relevant emails, including:

  • free resource delivery emails
  • course or product access emails
  • educational content
  • newsletters
  • promotional offers
  • program updates
  • event invitations
  • reminders
  • customer support communications

You may unsubscribe from promotional or marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

Please note that even if you unsubscribe from marketing emails, we may still send transactional or account-related emails, such as purchase receipts, login information, course access emails, billing notices, or important service updates.

7. Payments and Checkout

Payments may be processed through third-party payment processors or platforms connected to our website, such as Kajabi Payments, Stripe, PayPal, or other payment providers.

Elegance Lifestyle Academy does not directly store full credit card numbers or complete payment card details. Payment information is processed securely by the applicable payment provider.

Kajabi states that Kajabi Payments is available to businesses registered in Canada and other selected countries, and its payment documentation covers processing fees, currency conversion, sales tax, refunds, and disputes for Canadian businesses.  

Please review the privacy policies of the applicable payment providers for details about how payment information is handled.

8. Third-Party Platforms and Service Providers

Elegance Lifestyle Academy may use third-party platforms and service providers to operate the website, deliver products, process payments, manage emails, host courses, analyze performance, and support business operations.

These may include, but are not limited to:

  • Kajabi
  • Stripe
  • PayPal
  • Google Workspace
  • Google Analytics
  • email marketing platforms
  • scheduling tools
  • video hosting tools
  • website analytics tools
  • customer support tools
  • cloud storage providers

Kajabi notes that its platform includes tools and features related to data collection, data storage and processing, unsubscribing and email preferences, data processing addendums, cookies, and privacy policy setup.  

These third parties may collect, process, or store information according to their own privacy policies and terms. Elegance Lifestyle Academy is not responsible for the privacy practices of third-party websites or platforms.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • operate the website
  • remember user preferences
  • support login and account functionality
  • analyze website traffic
  • understand visitor behavior
  • improve user experience
  • support marketing and advertising efforts

Cookies are small files placed on your device when you visit a website.

Kajabi notes that cookies are important for website functionality but can also raise privacy concerns, and businesses should document and explain cookies used on their sites for transparency.  

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

10. Analytics and Advertising

We may use analytics and advertising tools to understand how visitors interact with our website and to improve our content, products, and marketing.

These tools may collect information such as pages visited, links clicked, device type, general location, and browsing behavior.

If advertising tools are used, they may help us show relevant content or offers to people who have visited our website or interacted with our content.

You may be able to control certain tracking or advertising preferences through your browser settings, cookie settings, or platform-specific privacy controls.

11. How We Share Information

Elegance Lifestyle Academy does not sell your personal information.

We may share personal information only when necessary to:

  • provide products, services, courses, coaching, or digital resources
  • process payments
  • deliver emails or communications
  • operate the website and business
  • manage customer accounts
  • comply with legal obligations
  • protect our rights, safety, users, business, or intellectual property
  • work with trusted third-party service providers

We may also disclose information if required by law, court order, regulatory request, legal process, or to protect against fraud, misuse, or unauthorized access.

12. International Data Transfers

Because we use online platforms and third-party service providers, your information may be stored or processed in Canada, the United States, or other countries where our service providers operate.

Privacy laws in those countries may differ from the laws in your location.

By using this website or providing personal information, you understand that your information may be transferred, stored, or processed outside your province, territory, or country.

13. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • providing access to products or services
  • maintaining customer records
  • complying with legal, tax, accounting, or reporting obligations
  • resolving disputes
  • enforcing agreements
  • protecting business interests

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it according to applicable requirements.

14. How We Protect Your Information

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

  • password-protected systems
  • secure third-party platforms
  • limited access to personal information
  • payment processing through secure providers
  • account login protections
  • reasonable administrative, technical, and organizational safeguards

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

15. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • withdraw consent where permitted
  • unsubscribe from marketing communications
  • request deletion of certain information, subject to legal or business requirements
  • ask questions about our privacy practices

PIPEDA generally gives individuals the right to access personal information an organization holds about them and ask for corrections, and individuals may complain if they believe an organization is not meeting its responsibilities.  

To make a privacy request, contact:

 [email protected]

16. Children’s Privacy

Elegance Lifestyle Academy’s website, products, courses, coaching services, and resources are intended for adults.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

17. External Links

Our website, emails, course materials, or resources may contain links to external websites, platforms, products, or resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Please review the privacy policies of any external sites you visit.

18. Updates to This Privacy Policy

Elegance Lifestyle Academy may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website, products, programs, or services after changes are posted means you accept the updated Privacy Policy.

19. Contact

For questions about this Privacy Policy or to make a privacy-related request, contact:

Elegance Lifestyle Academy
Email: [email protected]
Website: Elegance Lifestyle Academy